[vc_row section_type=”fullwidth” bg_type=”image” bg_image=”12008″ bg_image_size=”full” bg_position=”center-top” bg_tablet_sm_position=”center-center”][vc_column][vc_empty_space height=”331px”][vc_column_text css=””][/vc_column_text][vc_empty_space height=”280px”][/vc_column][vc_column][grve_divider][/vc_column][/vc_row][vc_row bg_type=”color” equal_column_height=”middle-content” margin_bottom=”0″ bg_color=”#ffffff” padding_top=”130″ padding_bottom=”30″][vc_column tablet_sm_width=”hide” mobile_width=”hide”][vc_custom_heading text=”FAQ’S” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes” css=”.vc_custom_1675869276464{padding-top: 20px !important;padding-bottom: 80px !important;}”][vc_tta_accordion active_section=”1″ el_id=”contact”][vc_tta_section title=”How will I receive my FULL VERSION of the Software?” tab_id=”1675117260392-f5f0c0e0-cc11″][vc_column_text css=””]You will receive an email from our distribution partner (e-junkie.com) with the download link in it. After you open the email, you just click on the link in the email, and the software will automatically download it to your computer. Then you click on the INTALL button. It will also automatically place a shortcut on your desktop for quick access.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Is this a one time purchase or is there a monthly fee?” tab_id=”1675117260401-669ebc33-151d”][vc_column_text css=””]There are no monthly fees.   This is a one time purchase and you have the software forever.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do I need an internet connection to use the software?” tab_id=”1675117277637-030a94e2-cc2f”][vc_column_text css=””]No, since the Software is stored on your computer, internet access is not needed.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Is the software HIPAA compliant? ” tab_id=”1675958965885-e5852511-218b”][vc_column_text css=””]Yes, you will not need to send any Medical Information thru the Internet.  Even the AI Agent is self-contained in the Software.[/vc_column_text][/vc_tta_section][vc_tta_section title=”If I try the Free Trial Version and create some claims, can I import the records from the Free Trial into the FULL VERSION of any of the software’s?” tab_id=”1685535552168-3c7dd70b-f05e”][vc_column_text css=””]Yes, at the end of the Free Trial, you will be prompted and asked if you would like to import the Free Trial records into your Full Version.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How are the records stored? ” tab_id=”1685535593716-e74a6020-45a7″][vc_column_text css=””]

All of our Software stores unlimited records in a DATABASE.  The database is fully customizable with sorting, search box, and column relocation within the database.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do I have to buy all 3 software’s at once, or do you offer them individually?” tab_id=”1685535634441-f5198feb-e9e5″][vc_column_text css=””]Yes, you can buy them individually.[/vc_column_text][/vc_tta_section][vc_tta_section title=”If I buy the Electronic 837P Software, can I do Paper Claims with it?” tab_id=”1774893541943-c8583724-185e”][vc_column_text css=””]Yes, the Paper Claims Software is included at no additional cost.[/vc_column_text][/vc_tta_section][vc_tta_section title=”So if I purchase the Billing Software, can I do Paper Claims with it?” tab_id=”1774893595991-54f2a710-8d1e”][vc_column_text css=””]Yes you can.  The Billing/Collection Software includes the Paper Claims and Electronic 837P Software at no additional cost to the Customer.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you offer any Reports for the Billing Software?” tab_id=”1774893634371-d243b3ee-9a32″][vc_column_text css=””]Yes, the Software comes with over 30 individual customizable reports that can be branded for your Billing Practice.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]